Account Manager

Account Manager Overview

  • You will be responsible to help client’s achiever their business and IT initiatives by providing IT services and staffing.
  • Operating as the lead point of contact for any and all matters specific to your customers
  • Building and maintaining strong, long-lasting customer relationships
  • Overseeing customer account management, including negotiating contracts and agreements to maximize profit. 

 

Responsibilities :

  • Operate as the lead point of contact for any and all matters specific to customer account management
  • Build and maintain strong, long-lasting customer relationships
  • Negotiate contracts and close agreements to maximize profit
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Work closely with recruiters and manage your requirements to ensure quality submissions.  

Requirements: 

  • Proven work experience as an outgoing personality, managing accounts, customers.
  • Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Solid experience with Power-point, Excel and Word documentations.
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple account management projects at a time while paying strict attention to detail
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • BA/BS degree in Business Administration, Sales or relevant field